We may collect your name, email address, telephone number, billing and delivery address, order details and other information you provide when using our website.

We may also collect basic technical information such as your IP address, browser type, device information and website usage data.

We may use your information to:

• Process and fulfil orders
• Process payments
• Arrange product delivery
• Provide customer support
• Respond to enquiries
• Improve our website and services
• Send marketing communications where permitted
• Prevent fraud and unauthorised activity
• Meet legal obligations

Payments may be processed through authorised third-party payment providers.

Cooked Mind does not store complete credit or debit card details where payment processing is handled by a third-party provider.

We do not sell or rent your personal information.

Where necessary, information may be shared with payment providers, delivery companies, website service providers and other trusted providers required to operate our business or where required by law.

Our website may use cookies to improve your browsing experience, remember preferences, understand website usage and support website functionality.

Where permitted by law, we may send information about Cooked Mind products, promotions and offers.

You may unsubscribe at any time by contacting us.

We take reasonable measures to protect your personal information against loss, misuse, unauthorised access, disclosure or destruction.

However, no electronic system can be guaranteed to be completely secure.

Subject to applicable law, you may request access to or correction of your personal information, request deletion where legally permitted, object to certain uses of your information or withdraw consent where applicable.

For privacy-related requests, please contact us.

Our website may contain links to third-party websites.

Cooked Mind is not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. The latest version will be published on this page with a revised “Last Updated” date.

Cooked Mind aims to process personal information in accordance with applicable South African privacy and data-protection laws, including the Protection of Personal Information Act (POPIA), where applicable.